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I can't think of anything else that I can try - I am desperate for some help with this. (there are over 100 Office updates – identical on both machines with and Windows updates on machines with the problem and without the problem Profiles on the same machine all behave the same

Same Windows and Office updates, some machines have the problem, othersīeing equal Outlook does not freeze when opening PDF email attachments in The issue – even with exact same OS Build and Office version and all the (tested with Bluebeam, Adobe Reader, PDF Exchange Viewer.Ĭhrome or MS Edge, Outlook does not freeze. Here is a summary of the (weird) problem:Įmail attachment (directly), Outlook freezes (not responding) and needs toĪfter saving it to the hard drive causes no problems It seems like I am the only one facing this problem - but that can't be. I have been googling this issue for hours with no results. Please feel free to leave a comment below if you have any questions or suggestions.Hi, if anyone else has the same issue (and found a solution), please let me know. Hopefully, one of the fixes above helped resolve your problem. Then, click Control Panel.Ģ) Under View by, click Category. Then, click Uninstall a program.ģ) Right-click Microsoft Office 365, and then click Uninstall.Ĥ) Go to Office 365 official website and click Sign in to sign in your account.ĥ) Click Install Office, and then click Office 365 apps to download Office 365.Ħ) Open the downloaded file and follow the on-screen instructions to install Office 365 again.ħ) After the process is finished, reopen Outlook to see if this worked for you. Here is how to do it:ġ) On your keyboard, press the Windows logo key and type control. If none of the above fixes helped, reinstalling Office 365 may be the solution for you. If your problem still exists, check the fix below. Reopen Outlook to see if this worked for you. Please don’t close Outlook while it’s rebuilding your data file. This may take several minutes or even an hour, depending on the number of Outlook files you have. Then, click Go.Ħ) Uncheck the box next to the unessential add-ins to disable them. To fix Outlook crash problems caused by a specific add-in, follow the instructions below.:ĥ) Verify that the Manage option is set to COM Add-ins. Fix 4: Remove unnecessary Outlook add-insįaulty add-ins running on top of Outlook can also affect its functionality.

If your problem persists, try the next fix. Reopen Outlook to check if it runs smoothly now.